Boost revenue with real-time 360° customer insights across systems.
Identify revenue opportunities in seconds. d.AP connects CRM, contracts, and support data to show exactly where to upsell and improve customer experience.
The business question:
“Which customers should we upsell to right now?”
Why it's hard?
CRM, contract management, and support data are siloed. To identify customers with Product A but not B and an open support ticket requires costly integration projects and analytics teams. By the time insights arrive, the opportunity is gone.
How it becomes easy?
d.AP connects CRM, contract, and support systems in an ontology-grounded Knowledge Graph. Sales managers ask in plain language: “Show me customers with A, not B, and an open ticket.” Answers appear instantly.
What changes:
- Immediate identification of upsell opportunities
- Higher sales productivity and faster revenue growth
- Better customer experience by proactively addressing needs
